Frequently Asked Questions

  • What areas do you serve?

    We proudly serve private residences, executive suites, and luxury enclave communities throughout Irmo, Lexington, Lake Murray, Columbia, and surrounding areas within a 25-mile radius.

  • What do I need to prepare before my session?

    You simply provide the quiet space; we deliver total physical relief. We bring all necessary high-end equipment, including professional therapy tables, fresh premium linens, specialized recovery tools, and soothing background music.

  • What makes your bodywork different from a standard spa?

    Union Hands combines over two decades of clinical mastery with white-glove concierge convenience. Founded by a former Army Medic, Physical Therapy Specialist, and Exercise Physiologist, our treatments blend advanced clinical expertise with personalized care—delivered directly to your door without the stress of travel or waiting rooms.

  • How do monthly memberships work?

    Memberships are billed monthly on your preferred billing date. Your account is automatically credited with your monthly session(s), giving you priority access to prime weekend and evening booking slots.

  • Do unused monthly sessions roll over?

    Yes. For Gold and Platinum tier members, unused monthly sessions roll over for up to 60 days, ensuring you never lose your invested recovery time.

  • Can I share or transfer my session credits to guests?

    Gold Tier members receive 1 guest pass transfer per year, while Platinum Tier members receive 2 guest pass transfers annually to share with family, friends, or colleagues.

  • Is there a long-term contract requirement?

    No. We offer complete flexibility without long-term locks. You may pause or cancel your recurring membership at any time with a simple 30-day notice.

  • What are your standards for professional conduct, privacy, and safety?

    Union Hands operates strictly as an elite clinical and therapeutic service, adhering to absolute standards of discretion and client privacy. Strict professional draping is enforced at all times during treatments. We maintain a zero-tolerance policy for misconduct, inappropriate language, or safety violations to ensure a safe, professional experience for both client and therapist.